Two in three callers ring your competitor when you don't pick up.
Phone Agent answers every call and books straight into your diary. Built for busy clinics — try a short voice demo to hear it for yourself.
Trusted by clinicians at
Pick a time. We'll show you your real call flow.
15 minutes. No commitment. We'll map Phone Agent around your hours, services, booking rules, and escalation paths.
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- Regional processing options · DPA on request
- Privacy review before go-live
- Call-recording consent workflows can be configured
- Keep your existing number — no porting required
How it works
Three steps. No new phone number, no rip-and-replace.
- 1
Forward your line
Patients keep dialling your existing number. Calls forward to Phone Agent when you can't pick up — or every time, if you prefer.
- 2
Phone Agent answers
In your clinic's voice. It greets the patient, qualifies the enquiry, checks live availability, and books the appointment — or transfers urgent calls to your team.
- 3
You get the summary
Booking lands in your diary. A one-paragraph call summary lands in your inbox or Slack. Nothing for you to do until you choose to act.
What changes when every call gets answered
Open when you're not
6am enquiries. Sunday emergencies. Bank holiday calls. All answered, all handled.
Books into your diary
Callers check availability and book appointments themselves. No callbacks needed.
Summarises every call
Know who called, what they wanted, and what needs doing — without listening to recordings.
Matches your practice
Custom greetings, your opening hours, your services. It sounds like part of your team.
From £49/mo — calls, notes and admin in one plan.
Phone calls use 3 credits a minute from your clinic's shared credit pool — a typical 3-minute call works out around £1.26, and the same plan covers your notes and emails. No per-seat fees, no contract.
- Answering services£180–£300/mo
- Part-time receptionist£1,200+/mo
- Phone AgentIncluded in plans from £49/mo
Most clinics cover the cost with one extra booking a month.
Before you book
Do I have to change my phone number?
No. Phone Agent forwards from your existing number, so nothing changes for patients. We keep your current setup and add the agent on top.
Where is my data stored?
Data residency depends on your production configuration and processors. During the walkthrough, we confirm the voice provider, transcript routing, region options, and data processing agreement for your clinic.
Which booking systems does it work with?
Cliniko, Nookal, Meddbase, Rehab Guru, and others via API. We confirm your specific stack during the 15-minute walkthrough.
What if someone needs to speak to a real person?
Phone Agent transfers the call to your team. You set the rules for when this happens, like urgent medical concerns or specific requests. Routine calls stay automated; your team handles the exceptions.
How much does it cost?
Phone calls use around 3 credits a minute from your clinic's shared credit pool — clinic plans from £49 per clinician per month include Phone Agent alongside notes, email and billing. A typical 3-minute call works out around £1.26, with no setup fees or contracts. Most practices find that capturing even one extra patient a month more than covers the cost.
Still have questions? Book a walkthrough ↑ — or read the full list on the Phone Agent page.
Hear how Phone Agent would answer your next patient call.
Start a short demo call and see how the summary would land with your team afterwards.