Click Less, Care More: What AI Can Do for Your Clinic

Mounting backlogs. Shrinking budgets. Spiralling clinician fatigue. Across the NHS and beyond, healthcare teams are spending more time clicking than caring—and it’s taking a toll on patient access, staff wellbeing, and operational performance.

But a quiet shift is underway. Enter agentic AI, not chatbots or dashboards, but intelligent digital agents that work alongside staff to triage calls, draft notes, chase referrals, and streamline everyday tasks. These tools aren't here to replace clinicians. They’re designed to give them back what matters most: time, focus, and the freedom to care.

Clinicians Are Drowning in Admin and It’s Now Quantified

A groundbreaking UK study from Imperial College London, the TACT Study, has confirmed what many in the NHS have long suspected: doctors now spend four times more of their day on paperwork than with patients. The findings reveal that doctors in training devote just 18% of their time to direct patient care, while over 70% is consumed by administrative tasks such as note-taking, chasing test results, and completing discharge summaries. This imbalance highlights the growing operational burden placed on clinical teams and underscores the urgent need for systemic change.

The timing of the study is particularly relevant, as it coincides with the Government’s newly launched 10-year NHS reform strategy. This national plan emphasises community-led care, digital transformation, and a shift toward preventative services, all of which will require not just more resources, but smarter tools to reduce inefficiency and free up clinical capacity.More consultations, more data, more coordination, without an intelligent automation layer, many organisations risk falling further behind.

That’s why AI-powered workflow tools are now central to conversations about operational efficiency and workforce resilience. Automating repetitive admin tasks especially those related to documentation, communication, and coordination can help restore face-to-face time, reduce clinician fatigue, and drive faster, safer decisions. Crucially, it allows overstretched teams to focus their energy where it matters most: delivering care.

And this shift is already underway.

AI Isn’t the Future. It’s Already at Work.

According to the 2024 Medscape & HIMSS AI Adoption in Health Systems Report, AI is rapidly becoming embedded in the fabric of modern healthcare. Based on insights from over 800 professionals including physicians, nurses, IT leads, and health system executives, the report offers a broad view of how AI is being used on the clinical frontlines. The data shows that 86% of respondents say their organisations already use AI tools, with 60% highlighting AI’s ability to detect health patterns and make diagnoses that would be difficult or impossible for humans to spot alone.

As adoption grows, the market is evolving from generic point solutions to domain-specific, clinically aware platforms, systems designed to meet the nuanced needs of healthcare. And this is exactly where Motics steps in.

How Motics Saves Hours, Not Just Clicks

This is where Motics sets itself apart. As a purpose-built platform for healthcare automation, Motics offers a suite of agentic tools that integrate securely and seamlessly into daily clinical operations. Motics positions itself to offer Phone, Email and Scribe Agents that share a secure knowledge graph. The Phone Agent answers calls in about two seconds and resolves four out of five routine requests without staff intervention. The Email Agent trims average inbox turnaround by 83 %. Clinicians using the Scribe Agent reclaim a median 2.1 hours of documentation time per day. All three agents integrate with leading EHRs, ensuring context travels with the patient rather than siloed in a single channel

The case for automation has moved beyond theory. It’s now a matter of strategy. With tools like Motics, clinical leaders can ease workload, enhance care quality, and improve staff retention, all without ripping out existing systems. This isn't just automation. It's orchestration. And it’s designed for the realities of modern care delivery. If you're exploring administrative automation or planning your digital transformation roadmap, Motics offers resources to help you evaluate, implement, and scale agentic AI across your organisation. Book a discovery call with a Motics solution architect to discuss pilot criteria and ROI models tailored to your setting.

Published by the Motics Editorial Team