Introducing the Motics AI Phone Agent: 24/7 Reception Coverage for Clinics

Motics is proud to announce the official rollout of our new integrated AI Phone Agent. Purpose-built for high-growth clinics, this intelligent receptionist is designed to bridge the gap between clinical quality and operational efficiency, ensuring that your patient journey is seamless from the very first hello.

Scale Your Clinic, Not Your Costs

For most private practices, the most vulnerable point in the patient journey is the initial phone call. Data shows that a significant percentage of prospective patients will not leave a voicemail; they simply call the next clinic on the list. When clinics are spending as much as £150 per lead through marketing, they must ensure that they can convert these patients instead of losing them to a competitive private market.

Traditional solutions, like out-of-hours call centres or basic answering services, either often lack the clinical context needed to convert an enquiry into an appointment or are simply far too expensive for a clinic to scale sustainably. The Motics Phone Agent changes the picture. By providing 24/7 inbound coverage, we ensure no revenue is left on the table. Whether it’s 2PM or 2AM, your clinic remains open for business, scaling your capacity without the operational overheads or inefficient outsourcing.

Beyond a Basic Recording: Intelligent Patient Interaction

This isn't just a voice bot; it's a clinical-grade assistant. The Motics Phone Agent is capable of:

• Live Scheduling: Integrating directly with your EHR/PMS to book, reschedule, or cancel appointments in real-time.

• Instant Triage: Answering clinic-specific FAQs about treatments, pricing, and locations with human-like natural language.

• Data Accuracy: Automatically capturing patient details, intent and sentiment.

• Handoff: Enables patient access to reception teams in cases where human-to-human contact is necessary.

Empowering Clinical Teams

We believe the best healthcare is human-led. The Motics Phone Agent is designed to act as a "safety net" for your front-desk team, freeing them from the repetitive burden of routine administrative calls so they can focus on the patients physically standing in front of them.

The system is built for seamless handovers. If a patient presents a complex query or specifically requests a human touch, the Phone Agent can instantly route the call to your reception team. Out-of-hours, it captures full transcriptions and identifies clear "Next Steps," allowing your staff to walk into a clear, organised "To-Do" list every morning.

Security You Can Trust

In the clinical world, innovation is nothing without security. The Motics Phone Agent is built for healthcare, featuring secure UK-based hosting and GDPR compliance. Your patient data is handled with the same level of care and confidentiality as your medical records: because protection is what matters most.

Upgrade Your Clinic Now

We understand that every clinic has a unique workflow. Whether you’re a multi-site specialist group or a rapidly growing private practice, the Motics Phone Agent is designed to adapt to your specific needs.

Our team is ready to show you exactly how our AI handles real-world patient scenarios, manages your specific EHR integrations, and helps you to scale your clinic sustainably.

Book a 15-minute call to:

• Hear the Agent in Action:

  Experience a live demo of the natural-language interface.

• Integration Audit:

  See how Motics syncs with your current booking system (Cliniko, Nookal, and more).

• Custom ROI Projection:

  We’ll help you calculate exactly how much front-desk time and "lost-call revenue" you can reclaim.

The Phone Agent is here to turn missed calls into patients. With Motics, you can scale your clinic without scaling your costs.