For UK physiotherapists in 2026, the AI scribes to compare are Motics Scribe Agent, Heidi, Preve, PatientNotes, CliniScribe and Twofold. An AI scribe listens to your consultation (with patient consent) and drafts the structured clinical note for you to review and file in your practice management system. For UK physio clinics, Motics is the stronger fit: physio-first templates, Cliniko, Nookal and Meddbase integration, UK data residency, and a free plan to start.
AI scribes for UK physiotherapy compared
Tool
Built for physio?
Public pricing
PMS integrations
UK data & compliance
Free option
Motics Scribe
Yes — physio/MSK templates, part of a UK clinic suite
Free; Starter £19/month; Team from £98/month (704 shared credits) with unlimited users; credits shared across agents
Cliniko, Nookal, Meddbase
UK data residency, UK GDPR, ISO 27001-aligned security, no training on patient data
Yes — start free, no card
Heidi
Multi-specialty (incl. allied health)
Free; £45–£65/user/month billed yearly
Cliniko (Practice and Enterprise plans only)
UK-hosted data, ISO 27001, Cyber Essentials, DTAC, NHS DSPT
Free tier
Preve
Yes — physio-specific (notes, HEPs, letters)
Free basic; $19/week billed annually for integrations
Cliniko, Nookal, PracSuite, Jane
GDPR Ready & ISO 27001 claims; residency not detailed
Free tier
PatientNotes
Allied health & medical
Pricing on their site (page blocks automated access)
Cliniko
Data stored in Sydney, Australia; transcripts deleted after 30 days
Trial
CliniScribe
Allied health (Australia-first)
AUD pricing on their site
Cliniko, Nookal
Australian privacy laws; no UK GDPR claims published
10-day trial
Twofold
Therapy & rehab focus
$49 USD/month billed annually
Copy/export to any EHR (no UK PMS sync)
HIPAA with BAA; US infrastructure; no UK GDPR positioning
7-day trial
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Sample note
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Physiotherapy has a notes problem. A study of NHS staff reported at HETT (2023) found clinicians spend about a third of their working hours — roughly 13.5 hours a week — on clinical documentation, and the Chartered Society of Physiotherapy has campaigned against notes being written in unpaid time — its 2019 campaign cited NHS Staff Survey data showing 69% of physiotherapy staff work unpaid overtime. In private practice the pattern is the same — a 30-minute follow-up with 5–10 minutes of typing afterwards, multiplied by 12–16 patients a day, becomes evenings of catch-up documentation at home.
An AI scribe attacks this directly: it captures the consultation (ambient recording with consent, or dictation), drafts a structured note in your format — SOAP or your clinic's template — and files it to your practice management system after you review it. Clinicians remain responsible for every note; the AI removes the typing, not the clinical judgement. For most physios the realistic saving is 5–10 minutes per session, which over a full diary is one to two hours a day.
Adoption is already mainstream: the HMDG Private Practice Barometer 2026 (700+ UK clinic owners) records Heidi (52 mentions) and Motics (37 mentions) as the two most-mentioned AI tools in the survey. The same survey found 75% of clinics don't know which tools to choose — which is exactly what this guide is for.
What actually matters when choosing
Physiotherapy fit: generic medical scribes write long-hand GP-style notes. Look for physio-aware output — SOAP structure, objective measures (ROM, strength), exercise prescription, and letters to referrers.
PMS integration: a scribe that doesn't push notes into Cliniko, Nookal, Meddbase, or your PMS means copy-paste for every patient. That's still faster than typing, but integration is where the time saving compounds.
Data protection: you are the data controller. Check where audio and transcripts are stored (UK/EU vs US/Australia), whether the vendor signs a data processing agreement, retention periods, and — critically — whether patient data is used to train AI models.
Pricing model: per-seat subscriptions suit full-time caseloads; clinics with part-time or self-employed associates often find per-seat costs add up and prefer usage-based or credit models.
Consent workflow: ambient recording needs informed patient consent. If you treat patients who can't consent to recording (for example, some neuro or community caseloads), make sure the tool has a dictation mode.
The six AI scribes compared in detail
We've ordered the six by fit for UK physiotherapy clinics — physio-shaped output, UK-available integrations, data protection, and pricing transparency, as set out in 'How we chose' below — not by survey mentions alone.
Which Motics plan fits
Free, £0: 25 credits a month for Scribe and Chat, around 1 Scribe note or 10 chats a day. No card required, so you can test notes on your own caseload.
Starter, £19 a month: 110 credits for a solo clinician, around 5 Scribe notes or 50 chats a day. No contract.
Team, from £98 a month (704 shared credits): one shared clinic pool, with unlimited users, so part-time associates draw on the same pool. Adds the Phone, Email and Billing agents.
Scale, from £290 a month (2,640 shared credits): adds the Audit agent and compliance workflows, clinic usage analytics, priority support and guided onboarding.
Enterprise, custom pricing: for multi-site groups that need SSO and advanced roles, procurement and security review.
What the comparison shows: Motics combines physio-first templates, UK data residency and integration with Cliniko, Nookal and Meddbase. On Team and Scale, one credit pool with unlimited users covers Scribe, Phone, Email and Billing, so you don't pay for a seat per associate, and extra usage is billed at your plan's credit rate rather than cut off mid-clinic. Start on the free plan, or compare your own note volume with the calculator on our pricing page.
1
Motics Scribe Agent
That’s us
Best for
UK physiotherapy and allied-health clinics that want physio-shaped notes plus a wider automation suite (reception, audit, billing) on one platform
Pricing
Free plan with 25 credits a month, no card required. Starter £19 a month for a solo clinician; Team from £98 a month (704 shared credits) with unlimited users and one clinic credit pool shared across Scribe, Phone, Email and Billing. 1 credit ≈ one Scribe note; prices ex VAT.
Motics Scribe Agent is built for UK clinics: it captures the consultation ambiently or by dictation, drafts SOAP notes, treatment plans, referral letters, and patient summaries in your clinic's templates, and files them to Cliniko, Nookal, or Meddbase for your review. Because physiotherapy is Motics' largest user base, the templates handle the things physios actually document — objective measures, exercise prescription, and letters back to referrers — rather than GP-style prose.
Where Motics differs from single-purpose scribes is the suite around it: the same platform runs an AI receptionist (Phone Agent), clinic-wide documentation audit (Audit Agent), patient emails, and insurance billing, so notes, calls, and admin share one vendor, one data processing agreement, and one login. Pricing follows the same logic — instead of per-seat licences, you buy credits and spend them on whatever the clinic needs that month (notes, calls, emails), so part-time and self-employed associates don't need their own seats and spend grows with usage as the clinic grows. Data is stored in the UK, the platform processes data under UK GDPR with a data processing agreement for each clinic and security aligned to ISO 27001, and patient data is not used to train AI models.
Disclosure: Motics is our product and this guide is written by our team. We've applied the same criteria to every tool, listed our own limitations below, and linked sources throughout so you can verify the claims.
Multi-specialty clinicians and clinics, with a free tier and per-seat paid plans
Pricing
Free tier (unlimited documentation with standard templates). Paid plans billed yearly: Scribe Plus £45, Clinician £55, Practice £65 per user/month (excl. tax); monthly billing is £60 and £70 for Scribe Plus and Clinician. 14-day free trials.
Heidi is the most-mentioned AI tool in UK private practice — 52 mentions in the HMDG Barometer. Its free tier covers documentation with standard templates; paid plans add advanced templates, 'Ask Heidi' note editing, patient and session linking, and clinical evidence features. In February 2026 Heidi restructured its plans: the old Pro became Scribe Plus (now sold only in the UK and EU), and the Clinician plan (£55/user/month billed yearly) bundles scribe and evidence features.
Heidi publishes UK compliance documentation covering ISO 27001, Cyber Essentials, DTAC, DCB0129 clinical risk analysis, NHS DSPT, ICO registration, and UK-hosted data. Three things to check for a physio clinic: the Cliniko integration is on Heidi's Practice (£65 per user a month billed yearly) and Enterprise plans, not the Clinician plan; as a multi-specialty product built first for doctors, its default output can read more like a medical note than a physio note until you invest in template setup; and per-seat subscriptions need weighing carefully if your clinic runs on part-time or self-employed associates.
Key features
52 mentions in the HMDG Private Practice Barometer 2026
Free tier with standard-template documentation
UK compliance documentation: ISO 27001, Cyber Essentials, DTAC, NHS DSPT, UK-hosted data
Clinical evidence features (cited answers) alongside the scribe
Limitations
Cliniko integration needs the Practice or Enterprise plan, not the Clinician plan
Multi-specialty by design — physio-specific output needs template work
Per-seat subscription costs add up for clinics with part-time associates
Some features differ by region (their support docs note certain Ask Heidi evidence features aren't available in the UK/EU)
Physiotherapy clinics (Preve describes itself as a physio-specific scribe; free Basic plan)
Pricing
Basic plan free (unlimited sessions, no PMS integrations). Integrated plan $19/week billed annually. 30-day free trial.
Preve pitches itself as 'AI for back-to-back physios' and is designed around physiotherapy: alongside clinical notes it drafts treatment plans, home exercise programmes, and GP/referrer letters, with a live in-consult assistant. The free Basic plan offers unlimited sessions without integrations; the Integrated plan ($19/week billed annually) connects Cliniko, Nookal, PracSuite, and Jane.
Preve states GDPR-ready and ISO 27001-compliant status on its site and targets physios in the UK, Australia, Canada, and the US. Two caveats: pricing is listed in dollars without specifying currency, and data residency isn't detailed — both worth confirming before rollout, since the weekly billing also works out at roughly $988/year for the integrated plan.
Key features
Physio-specific outputs: notes, home exercise programmes, referral letters
PMS integrations: Cliniko, Nookal, PracSuite, Jane
Free tier with unlimited sessions
Live in-consult assistant
Limitations
Pricing currency is ambiguous ('$' with no country stated) and weekly billing works out at roughly $988/year for the integrated plan
Data residency not detailed publicly — confirm where UK patient data is processed
Smaller company with a shorter track record than the most-established tools in this guide
Cliniko clinics, for notes, patient summaries and letters
Pricing
Pricing on their site (the page blocks automated access).
PatientNotes (patientnotes.app) is a Cliniko-ecosystem scribe that turns consultation audio into clinical notes, plain-English patient summaries, and medical letters, with a documented one-click send-to-Cliniko integration. A per-session patient consent prompt is built in (and configurable), and its data handling is documented: transcripts are stored in a Google healthcare-grade data centre in Sydney and deleted after 30 days.
For UK clinics the main consideration is exactly that documentation: data is processed in Australia rather than the UK/EU, which your data protection impact assessment needs to account for. Note there is a separate, unrelated US product at patientnotes.ai — make sure you're evaluating the .app product that integrates with Cliniko.
Key features
Documented Cliniko integration with one-click note filing
Patient summaries and letters alongside clinical notes
Documented data handling: 30-day transcript deletion, per-session consent prompts built in
Limitations
Data stored in Sydney, Australia — UK clinics must cover the overseas transfer in their GDPR paperwork
Pricing page isn't publicly crawlable; figures only via third-party listings
Easily confused with the unrelated US product patientnotes.ai
Allied-health clinics on Cliniko or Nookal, built for the Australian market
Pricing
AUD pricing (excl. 10% GST) with monthly/yearly options on their site. 10-day free trial, no lock-in.
CliniScribe is an Australian AI clinical assistant that converts speech or typed shorthand into structured SOAP notes and sends them to Cliniko or Nookal in one click. It's aimed at Australian private-practice physios and allied-health clinicians, prices in AUD (exclusive of GST), and offers a 10-day trial with no lock-in contracts.
Its compliance documentation is written for the Australian market — it states compliance with Australian privacy and healthcare laws and uses OpenAI's commercial API (no training on your data; OpenAI retains audio for up to 30 days before deletion). It makes no UK GDPR or ISO 27001 claims, so UK clinics adopting it would need to do their own data protection assessment of the US/AU processing chain.
Key features
Cliniko and Nookal integration
SOAP-structured output designed for allied health
No lock-in contracts; 10-day trial
Limitations
Built for Australia — no UK GDPR or ISO 27001 claims published
Processing chain includes OpenAI's API with 30-day audio retention
AUD pricing only, with exact figures behind a JavaScript pricing page
$49 USD/month billed annually ($588/year) or $69 monthly; discounted first month offers. 7-day trial.
Twofold is a therapy-and-rehab-focused scribe with unlimited notes and rehab-discipline templates at $49 USD/month billed annually. UK clinicians encounter it because it features heavily in US review roundups and clinician communities.
Twofold states that its infrastructure is US-based and its compliance framework is HIPAA (with BAAs) rather than UK GDPR. It doesn't publish a UK data residency option or UK PMS integration, so notes are exported or copied into your system.
Key features
$49 USD/month (annual) with unlimited notes
Rehab and therapy templates
Covered in US clinician review roundups
Limitations
US infrastructure with HIPAA compliance — no UK GDPR positioning or UK data residency published
No UK practice management integrations (export/copy-paste workflow)
USD billing
How we chose
We compared the AI scribes with verifiable adoption among UK physiotherapy and allied-health clinics as of June 2026. Selection drew on the independent HMDG Private Practice Barometer 2026 (700+ UK clinic owners), Cliniko's connected-apps directory, and vendor documentation. The HMDG survey also records 'Fathom' (11 mentions) as an AI scribe — the survey doesn't identify the vendor, and the well-known product of that name is a general-purpose meeting notetaker without clinical templates or PMS integrations, so we've excluded it from the detailed comparison; if clinicians are using general meeting notetakers for patient consultations, that's worth a governance review in itself. Heidi prices and Cliniko plan availability were checked again on 10 October 2026.
Every competitor price was read from the vendor's public pricing page on 10 June 2026 — including Heidi's UK pricing page with the currency set to GBP — except PatientNotes, whose pricing page blocks automated access — we say so rather than quoting unverifiable figures. Motics' pricing is described per its credit-based model, with live rates on the Motics pricing page. Compliance statements are taken from vendors' own published documentation and labelled as claims where we couldn't verify them independently.
Motics is our own product. We've disclosed that, applied identical criteria to it — including listing its limitations — and linked every source. Product names are trademarks of their owners; Motics is not affiliated with or endorsed by any vendor named here.
Frequently asked questions
What is an AI scribe for physiotherapy?
An AI scribe is software that listens to your patient consultation (with consent) or takes your dictation, then drafts the clinical note — typically in SOAP format with subjective findings, objective measures, assessment, and plan — for you to review, edit, and file in your practice management system. Good physio-specific scribes also draft treatment plans, home exercise programmes, and letters to referrers. The clinician always reviews and approves the note; the AI removes the typing, not the responsibility.
Are AI scribes worth it for physiotherapists?
For most clinicians, yes — the maths is straightforward. Clinicians spend roughly a third of working hours (about 13.5 hours a week) on documentation, and 69% of NHS physiotherapy staff report unpaid overtime, much of it notes. If an AI scribe saves 5–10 minutes per session across a 12–16 patient day, that's one to two hours daily — for roughly the price of a single patient appointment per month. Motics' free plan needs no card, so you can test the saving on your own caseload first. Clinic owners also report a retention benefit: clinicians with young families in particular cite evening notes as a reason to reduce hours or leave.
How much does an AI scribe cost in the UK?
Motics has a free plan (25 credits a month, no card), Starter at £19 a month for a solo clinician, and Team from £98 a month ex VAT (704 shared credits) with unlimited users and one credit pool across its scribe, phone, email and billing agents. Published competitor pricing (Heidi checked 10 Oct 2026; others June 2026): Heidi offers a free tier, with paid plans at £45 (Scribe Plus), £55 (Clinician) and £65 (Practice) per user/month billed yearly. Preve has a free basic plan and a $19/week integrated plan. Twofold is $49 USD/month billed annually. PatientNotes and CliniScribe list pricing on their own sites (US$/AUD respectively). To see what Motics would cost for your note volume, use the calculator on the pricing page.
Do I need patient consent to use an AI scribe?
Yes. Recording a consultation processes special-category health data, so under UK GDPR you need informed patient consent before ambient recording, and your privacy notice should explain what's recorded, where it's processed, and for how long it's retained. Good practice is verbal consent at the start of each session, documented in the note — some tools (like PatientNotes) build per-session consent into the product. For patients who can't consent to recording, such as some neurological or community caseloads, use the scribe's dictation mode instead and dictate your findings after the session.
Is patient data used to train the AI? Where is it stored?
It varies — and it's the most important due-diligence question. Motics stores data in the UK and doesn't train AI models on patient data; Heidi hosts UK data in the UK with ISO 27001, Cyber Essentials, DTAC, and NHS DSPT certifications. PatientNotes stores transcripts in Sydney and deletes them after 30 days. CliniScribe processes via OpenAI's commercial API (no training, 30-day retention). Twofold runs on US infrastructure under HIPAA. As data controller you need a data processing agreement and a record of where every byte of patient data goes.
Will an AI scribe write proper SOAP notes with physio abbreviations?
The physio-specific tools (Motics, Preve, CliniScribe) default to SOAP structure and handle objective measures like range of movement and strength grading; Motics and Preve also draft exercise prescriptions and referrer letters. Multi-specialty scribes like Heidi can produce physio notes but typically need template configuration first — out-of-the-box output can read like a GP letter: accurate, but long-hand and missing the abbreviations your team expects. Whichever tool you pick, budget an hour to tune templates before judging note quality.
Per-seat or credits — which pricing model suits a clinic with part-time associates?
Per-seat subscriptions (Heidi, Twofold) are simple and suit full-time caseloads, but a clinic with six associates each working one or two days a week pays for six full seats while using a fraction of the capacity. Usage-based models — like Motics' credit pricing, where one credit pool is shared across the team and across agents — price by the work actually generated, which clinics with part-time and self-employed clinicians usually find fairer. Run the numbers both ways on your actual rota, using the calculator on the pricing page, before committing to an annual plan.
Can I just use ChatGPT to write my physio notes?
Not with patient data. Consumer ChatGPT isn't designed for special-category health data: you have no healthcare data processing agreement, limited control over retention and training, and no UK GDPR assurances for special-category health data — pasting consultation details into it is a data protection incident waiting to happen. Healthcare scribes exist precisely to provide the same convenience with a lawful basis: DPAs, healthcare-grade hosting, no-training guarantees, and audit trails. If budget is the constraint, a healthcare scribe's free plan is the safe way to pay nothing: Motics Free gives 25 credits a month, around one Scribe note a day, with no card required.
