Heidi is a multi-specialty AI scribe sold per seat: a free tier, then £45 to £65 per user a month billed yearly. Motics is a UK clinic AI suite with a physio-first scribe, credit pricing from £19 a month and unlimited users on clinic plans. For UK private and allied-health clinics, Motics is the stronger fit: it files notes into Cliniko, Nookal and Meddbase in the UK today, and the same credit pool runs an AI receptionist, email, billing and documentation audit. This page is written by the Motics team, and every Heidi claim is sourced.
Motics vs Heidi at a glance
Motics
Heidi
What it is
Clinic AI suite: Scribe, Phone, Audit, Email, Billing agents
AI medical scribe with clinical evidence features
HMDG Barometer mentions
37 (most-mentioned AI receptionist)
52 (most-mentioned AI tool overall)
Pricing model
Credit-based usage plans — one shared pool, unlimited users
Per-seat subscriptions
Published pricing
Free; Starter £19 a month; Team from £98 a month (704 shared credits, unlimited users); Scale from £290 a month (2,640 shared credits); ex VAT
Free tier; Scribe Plus £45, Clinician £55 and Practice £65 per user/month billed yearly (£60 and £70 monthly; Enterprise custom; checked 10 Oct 2026)
Heidi is an AI medical scribe with clinical evidence features, and it is the most-mentioned AI tool in the HMDG Barometer. Motics includes a scribe but is built as a clinic AI suite: the same platform and credit pool run an AI receptionist that answers your phones, a documentation audit agent that reviews clinical notes, patient email automation and insurance billing.
That difference drives almost every line in the comparison table. Notes are rarely a clinic's only admin problem: missed calls, audit sampling and unbilled work sit next to them. With Motics, one vendor, one data processing agreement and one credit pool replace three or four point subscriptions.
The three questions that decide it
Who does the documentation? A physiotherapy, podiatry or MSK clinic usually wants SOAP structure, objective measures, exercise prescription and referrer letters out of the box. Motics' templates are built around these. Heidi is multi-specialty by design, so physio output may need template configuration first.
How does your team work? Clinics with part-time and self-employed associates often find per-seat pricing expensive relative to use. Motics' Team and Scale plans share one credit pool across unlimited users, so a one-day-a-week associate doesn't need a full licence.
Where must the notes end up? Motics files to Cliniko, Nookal and Meddbase in the UK today. Heidi's Cliniko integration is on its Practice (£65 per user a month billed yearly) and Enterprise plans.
Which Motics plan fits
Free (£0): 25 credits a month for Scribe and Chat, around 1 Scribe note or 10 chats a day. No card required.
Starter (£19 a month): 110 credits for a solo clinician, around 5 Scribe notes or 50 chats a day. No contract.
Team (from £98 a month: 704 shared credits): one shared clinic pool, unlimited users, and the Phone, Email and Billing agents.
Scale (from £290 a month: 2,640 shared credits): plus the Audit agent and compliance workflows, clinic usage analytics, priority support and guided onboarding.
Enterprise (custom pricing): for multi-site groups that need SSO, advanced roles and a procurement and security review.
What the comparison shows: Motics stores patient data in the UK, files notes into Cliniko, Nookal and Meddbase for UK clinics today, and writes physio-first notes without template work. One shared credit pool covers Scribe, Phone, Email and Billing, with unlimited users on Team and Scale, so spend follows usage rather than headcount. For UK private and allied-health clinics, Motics is the stronger fit: start on the free plan, or estimate your monthly cost on the pricing page.
1
Motics
That’s us
Best for
UK private and allied-health clinics that want physio-shaped notes plus phones, audit, email, and billing on one credit pool
Pricing
Free (25 credits/month), Starter £19/month (110 credits), Team from £98/month (704 shared credits), Scale from £290/month (2,640 shared credits). About 1 credit per Scribe note. Ex VAT.
Motics is a UK-built clinic AI suite. The Scribe Agent drafts SOAP notes, treatment plans, referral letters, and patient summaries from ambient capture or dictation, filed to Cliniko, Nookal, or Meddbase after clinician review. Around it sit the Phone Agent (a 24/7 AI receptionist that books directly into your diary — the most-mentioned AI receptionist in the HMDG survey), the Audit Agent (reviews 100% of clinical notes for quality and CQC readiness), and email and billing automation.
Pricing is credit-based: about 1 credit per note, a free plan with 25 credits a month, Starter at £19 a month for a solo clinician, and Team from £98 a month (704 shared credits) with unlimited users sharing one pool. Credits are fungible across agents, so a quiet month on the phones can fund a heavy month of notes. Data is stored in the UK, the platform processes data under UK GDPR with a data processing agreement for each clinic and security aligned to ISO 27001, and patient data is not used to train AI models.
Disclosure: Motics is our product and this page lives on our site. Every Heidi claim is sourced to Heidi's own published pages so you can verify it directly.
Multi-specialty clinicians who want a per-seat scribe with clinical evidence features
Pricing
Free tier; Scribe Plus £45, Clinician £55, Practice £65 per user/month billed yearly (excl. tax; £60 and £70 monthly for Scribe Plus and Clinician). 14-day trials. Verified on Heidi's GBP pricing page, June 2026.
Heidi is an AI medical scribe with 52 mentions in the HMDG Barometer. The free tier includes documentation with standard templates; paid plans add advanced templates, 'Ask Heidi' editing, patient and session linking, and clinical evidence with citations. Its February 2026 restructure renamed Pro to Scribe Plus (now sold only in the UK and EU) and introduced the Clinician plan bundling scribe and evidence features.
Heidi publishes UK compliance documentation covering ISO 27001, Cyber Essentials, DTAC, DCB0129 clinical risk analysis, NHS DSPT, ICO registration and UK-hosted data. For a UK private clinic the practical checks are: the Cliniko integration needs the Practice or Enterprise plan (not the Clinician plan), default output is multi-specialty rather than physio-first, and per-seat costs need modelling against a part-time roster.
Key features
Free tier with standard-template documentation
Clinical evidence features with citations
UK compliance documentation: ISO 27001, Cyber Essentials, DTAC, NHS DSPT, UK-hosted data
Limitations
Per-seat subscriptions — costs scale with headcount, not usage
Cliniko integration needs the Practice or Enterprise plan, not the Clinician plan
Multi-specialty defaults — physio-specific output may need template work
Documentation audit, patient email automation, and insurance billing need other vendors; calls/texts are a separate Heidi Comms add-on
How we chose
Every Heidi fact on this page was read from Heidi's own published pages on 10 June 2026: the GBP pricing page, the UK compliance page, and its support documentation (plan restructure and Cliniko integration availability). Adoption figures come from the independent HMDG Private Practice Barometer 2026 (700+ UK clinic owners). Motics prices come from our own pricing page and are ex VAT. Heidi prices and Cliniko plan availability were checked again on 10 October 2026.
Motics is our product. Each product gets a review card listing its features and limitations. Vendors change prices and features, so check their pages before you buy. If you find anything inaccurate, contact us and we'll correct it. Heidi is a trademark of its owner; Motics is not affiliated with or endorsed by Heidi Health.
Frequently asked questions
Is Motics a good alternative to Heidi?
For UK private and allied-health clinics, yes. Motics is the most-mentioned AI receptionist in the HMDG Private Practice Barometer, its scribe is built physio-first, and it files notes into Cliniko, Nookal and Meddbase in the UK today. The same credit pool also runs phones, email, billing and documentation audit, which a scribe alone doesn't cover. You can start on the free plan without a card.
How do Motics and Heidi pricing compare?
They use different models. Heidi sells per-seat subscriptions: a free tier, then £45 (Scribe Plus), £55 (Clinician) and £65 (Practice) per user a month billed yearly (checked 10 Oct 2026, excl. tax). Motics sells credit plans: Free, Starter at £19 a month for a solo clinician, and Team from £98 a month (704 shared credits) with unlimited users sharing one pool, all ex VAT. Clinics with part-time associates usually pay less on a shared pool than on a seat per person; estimate your own cost on the pricing page.
Do Motics and Heidi both integrate with Cliniko?
Motics integrates with Cliniko (plus Nookal and Meddbase) for UK clinics today. Heidi offers a Cliniko integration on its Practice (£65 per user a month billed yearly) and Enterprise plans; its support docs say it isn't supported on the Clinician (individual) plan. If the integration matters to your workflow, test it during the trial on your own diary.
Which is better for physiotherapists — Motics or Heidi?
Motics. Its templates are physio-first: SOAP structure, objective measures like range of movement, exercise prescription and letters back to referrers come out of the box, and notes file into Cliniko, Nookal or Meddbase. Heidi is a multi-specialty product, so physio output may need template configuration first.
Can I switch from Heidi to Motics?
Yes, and the switch is lower-friction than most software migrations because the clinical record lives in your practice management system, not in the scribe. Start Motics on the free plan, connect your PMS, use the physio-first templates (or recreate your own), and compare the same consultations side by side for a week. Export anything stored only in the old scribe (linked sessions, documents) before cancelling.
Where do Motics and Heidi store patient data — and is it used to train AI?
Heidi states UK data is hosted in the UK and publishes ISO 27001, Cyber Essentials, DTAC and NHS DSPT documentation. Motics stores patient data in the UK, processes it under UK GDPR with a data processing agreement for each clinic, has security aligned to ISO 27001, and does not use patient data to train AI models. Get the data processing agreement in place and record where data flows in your DPIA.
Can I use Heidi and Motics together?
There's no technical conflict, but most clinics consolidate. Running two tools means two data processing agreements, two invoices and two places notes might live mid-review. Motics covers notes, phones, email, billing and documentation audit on one credit pool, so moving scribing onto Motics keeps everything on one platform.
