The strongest Heidi alternative for UK private and allied-health clinics in 2026 is Motics (our product): a physio-first scribe inside a wider clinic AI suite, credit pricing from £19 a month with unlimited users on clinic plans, Cliniko, Nookal and Meddbase integration live in the UK, and patient data stored in the UK. This guide also lists Preve, PatientNotes, CliniScribe and Twofold with their published pricing, integrations and data locations, so you can check each against your requirements.
Heidi alternatives compared for UK clinics
Alternative
What it offers
Published pricing
PMS integrations (UK)
UK data & compliance
Motics
Physio-first notes + phones, audit, email, billing on one credit pool
Free; Starter £19 a month; Team from £98 a month (704 shared credits, unlimited users); ex VAT
Cliniko, Nookal, Meddbase
UK data residency, UK GDPR, ISO 27001-aligned security, no training on patient data
Preve
Physio-specific scribe with a free tier
Free Basic; Integrated $19/week billed annually
Cliniko, Nookal, PracSuite, Jane
GDPR Ready & ISO 27001 claims; residency not detailed
PatientNotes
Cliniko notes, summaries and letters
Pricing on their site (page blocks automated access)
Cliniko
Sydney data storage; 30-day transcript deletion
CliniScribe
Cliniko/Nookal SOAP notes, Australian vendor
AUD pricing on their site
Cliniko, Nookal
Australian privacy laws; no UK GDPR claims published
Twofold
USD-priced scribe with rehab templates
$49 USD/month billed annually
None (copy/export)
HIPAA with BAA; US infrastructure
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Heidi is the most-mentioned AI tool in the HMDG Private Practice Barometer of 700+ UK clinic owners, with a free tier, 14-day paid trials and published UK compliance documentation. Clinics that look elsewhere usually hit one of four specific friction points.
Per-seat pricing on a part-time roster. Heidi's paid plans are £45–£65 per user/month billed yearly (checked 10 Oct 2026). With part-time and self-employed associates, that can mean paying for full seats that sit idle most of the week, a common trigger we hear for shopping around.
Physio-shaped output. Heidi is multi-specialty by design. Physiotherapy, podiatry, and MSK clinics often want SOAP structure, objective measures, exercise prescription, and referrer letters out of the box rather than after template work.
PMS integration by plan. Heidi's Cliniko integration is on its Practice (£65 per user a month billed yearly) and Enterprise plans, and its support docs say it isn't supported on the Clinician (individual) plan. A clinic on per-user plans that wants notes filed into Cliniko needs every clinician on the Practice plan.
Wanting more than a scribe. Notes are often one of several admin problems: missed calls, audit sampling, unbilled insurance work. A scribe can't touch those; a suite can.
Switching is lower-friction than it looks: for most clinics, the clinical record lives in your practice management system, not in the scribe. Start Motics on the free plan, run it on the same consultations for a week and compare the drafts. Your PMS record doesn't move; export anything stored only in the old scribe before cancelling.
Which Motics plan fits
Free (£0): 25 credits a month for Scribe and Chat, around 1 Scribe note or 10 chats a day. No card required.
Starter (£19 a month): 110 credits for a solo clinician, around 5 Scribe notes or 50 chats a day. No contract.
Team (from £98 a month: 704 shared credits): one shared clinic pool, unlimited users, and the Phone, Email and Billing agents.
Scale (from £290 a month: 2,640 shared credits): plus the Audit agent and compliance workflows, clinic usage analytics, priority support and guided onboarding.
Enterprise (custom pricing): for multi-site groups that need SSO, advanced roles and a procurement and security review.
What the comparison shows: Motics is the only alternative here that combines physio-first notes, Cliniko, Nookal and Meddbase integration live in the UK, and UK data residency. One shared credit pool covers Scribe, Phone, Email and Billing, with unlimited users on Team and Scale, so part-time associates don't each need a seat. For UK private and allied-health clinics, Motics is the stronger fit: start on the free plan, or estimate your monthly cost on the pricing page.
The five alternatives in detail
Each card below lists the product's published pricing, features and limitations, as stated on its own website.
1
Motics
That’s us
Best for
UK private and allied-health clinics that want physio-first notes — and phones, audit, email, and billing on the same plan
Pricing
Free (25 credits/month), Starter £19/month (110 credits), Team from £98/month (704 shared credits), Scale from £290/month (2,640 shared credits). About 1 credit per Scribe note. Ex VAT.
Motics is the most direct UK alternative and the most-mentioned AI receptionist in the HMDG Barometer. The Scribe Agent drafts SOAP notes, treatment plans, referral letters and patient summaries, physio-first by default, and files them into Cliniko, Nookal or Meddbase after clinician review, with all three integrations live for UK clinics today.
It answers the per-seat friction directly: Team and Scale plans are credit pools shared across unlimited users, so part-time associates don't need licences. It also answers the 'more than a scribe' friction: the same credits run a 24/7 AI receptionist, a documentation audit agent for CQC readiness, patient email and insurance billing. Data stays in the UK, the platform processes data under UK GDPR with a data processing agreement for each clinic and security aligned to ISO 27001, and patient data is not used to train AI models.
Disclosure: Motics is our product and this page lives on our site. Every claim about Heidi and the other alternatives is sourced to their own published pages, so you can check them directly.
Strengths
Physio-first templates out of the box: SOAP, objective measures, exercise prescription, referrer letters
Cliniko, Nookal, and Meddbase integration live for UK clinics
Credit-based pricing: unlimited users on one pool, no per-seat licences
Only alternative that also covers reception, audit, email, and billing
UK data residency, ISO 27001-aligned security, UK GDPR, no training on patient data
Limitations
No in-consult clinical evidence look-ups
Built UK-first; clinics outside the UK aren't the current focus
Physiotherapy clinics (Preve describes itself as a physio-specific scribe; free Basic plan)
Pricing
Free Basic plan (unlimited sessions, no integrations); Integrated plan $19/week billed annually. 30-day trial.
Preve is built for physiotherapy: clinical notes, treatment plans, home exercise programmes and GP/referrer letters, with a live in-consult assistant. Its free Basic plan offers unlimited sessions without PMS integrations.
The Integrated plan ($19/week billed annually, roughly $988/year) adds Cliniko, Nookal, PracSuite and Jane integrations. The '$' pricing doesn't state a currency, and data residency isn't detailed publicly, so confirm both for your DPIA.
Key features
Physio-specific: notes, home exercise programmes, referrer letters
Free tier with unlimited sessions
Cliniko, Nookal, PracSuite and Jane integrations on the Integrated plan
States GDPR-ready and ISO 27001-compliant status
Limitations
Currency unstated ('$') and weekly billing works out at roughly $988/year for the integrated plan
Data residency not detailed publicly
Scribe only — no reception, audit, or billing capabilities
Cliniko clinics looking for notes, patient summaries and letters
Pricing
Pricing on their site (the page blocks automated access).
PatientNotes (patientnotes.app) turns consultation audio into clinical notes, plain-English patient summaries and medical letters, with a documented one-click send-to-Cliniko integration and a per-session consent prompt built in (and configurable).
It documents its data handling: transcripts are stored in a Google healthcare-grade data centre in Sydney and deleted after 30 days, so UK clinics' GDPR paperwork needs to cover the Australian processing. The separate US product at patientnotes.ai is unrelated; the Cliniko-integrated product is the .app one.
Key features
Documented Cliniko integration with one-click note filing
Patient summaries and letters alongside notes
Transparent data documentation: 30-day transcript deletion, consent prompts built in
Limitations
Data processed in Sydney — overseas-transfer paperwork needed for UK clinics
Pricing page blocks crawlers; figures only via third-party listings
Scribe only; easily confused with the unrelated patientnotes.ai
AUD pricing (excl. 10% GST), monthly or yearly. 10-day free trial, no lock-in.
CliniScribe converts speech or typed shorthand into structured SOAP notes and sends them to Cliniko or Nookal in one click. It is an Australian vendor with no lock-in contracts and a 10-day trial.
It states compliance with Australian privacy and healthcare laws and processes via OpenAI's commercial API (no training on your data; up to 30-day audio retention at OpenAI). It doesn't publish UK GDPR or ISO 27001 claims, so a UK deployment needs its own data protection assessment.
Key features
Clean Cliniko and Nookal integration
SOAP-structured allied-health output
No lock-in; 10-day trial
Limitations
No UK GDPR or ISO 27001 claims published — Australia-first compliance
Processing chain includes OpenAI's API with up to 30-day audio retention
AUD-only pricing, with figures behind a JavaScript pricing page
$49 USD/month billed annually ($588/year) or $69 monthly. 7-day trial.
Twofold sells unlimited notes at $49 USD a month billed annually, with rehab-discipline template coverage, and is widely reviewed in US clinician communities.
Twofold states that its infrastructure is US-based and its compliance framework is HIPAA (with BAAs) rather than UK GDPR. It doesn't publish a UK data residency option or UK PMS integrations, so notes are exported or copied.
Key features
$49 USD/month (annual) with unlimited notes
Rehab/therapy template coverage
Widely reviewed in US clinician communities
Limitations
US infrastructure with HIPAA compliance — no UK GDPR positioning or UK data residency published
No UK practice management integrations (export/copy-paste workflow)
USD billing
How we chose
This guide profiles the AI scribes a UK clinic evaluating Heidi alternatives will realistically shortlist. Every competitor price was read from the vendor's public pricing page on 10 June 2026 (PatientNotes excepted: its pricing page blocks automated access, so we don't quote figures for it). Heidi facts come from Heidi's own published pricing, compliance and support pages. Motics prices come from our own pricing page and are ex VAT. Heidi prices and Cliniko plan availability were checked again on 10 October 2026.
Motics is our product. Each product gets a review card listing its features and limitations. Vendors change prices and features, so check their pages before you buy. If you find anything inaccurate, contact us and we'll correct it. Product names are trademarks of their owners; Motics is not affiliated with or endorsed by any vendor named here.
Frequently asked questions
What is the best Heidi alternative for UK clinics?
For UK private and allied-health clinics, Motics. Its scribe is physio-first, its Cliniko, Nookal and Meddbase integrations are live for UK clinics today, patient data stays in the UK, and credit pricing with unlimited users on clinic plans replaces per-seat licences. The same credit pool also runs phones, email, billing and documentation audit. You can start on the free plan without a card.
Is there a free alternative to Heidi?
Yes. Motics has a free plan with 25 credits a month (around one Scribe note a day) and no card required, and Starter is £19 a month for a solo clinician with around five notes a day. Among the other alternatives listed here, Preve offers a free Basic plan without PMS integrations; Twofold and CliniScribe offer trials.
Which Heidi alternatives integrate with Cliniko in the UK?
Motics (Cliniko, Nookal and Meddbase) files notes into Cliniko for UK clinics today. Preve, PatientNotes and CliniScribe also publish Cliniko integrations; Twofold has no UK PMS integrations. Heidi's Cliniko integration is on its Practice (£65 per user a month billed yearly) and Enterprise plans, per Heidi's own support docs.
Why do clinics switch away from Heidi?
Four patterns come up repeatedly: per-seat pricing that doesn't fit part-time and self-employed rosters; multi-specialty defaults that can need template work before physio notes read right; wanting PMS integration that's live in the UK today; and outgrowing a point scribe, wanting phones answered, documentation audited and billing chased on the same platform. Motics addresses all four.
How hard is it to switch from Heidi to another AI scribe?
Easier than most software migrations, because the scribe doesn't hold the record: notes live in your practice management system and stay there (export anything stored only in the scribe before you cancel). Start Motics on the free plan, connect your PMS, use the physio-first templates, and compare drafts on the same consultations for a week. Heidi's own pricing-page FAQ states subscriptions cancel at the end of the current billing cycle, so check your renewal date, especially on annual billing.
What about alternatives for NHS GP practices rather than private clinics?
NHS general practice is a different market: buyers weigh DTAC assessment, DCB0129 clinical risk documentation, NHS DSPT and integration with EMIS or SystmOne. This guide covers private and allied-health clinics on systems like Cliniko, Nookal and Meddbase, which is where Motics is built to fit. If you're an NHS practice, evaluate tools against NHS frameworks.
How much does Motics cost compared with Heidi?
Heidi sells per-seat plans: a free tier, then £45 to £65 per user a month billed yearly (checked 10 Oct 2026, excl. tax). Motics sells credit plans: Free, Starter at £19 a month, Team from £98 a month (704 shared credits) with unlimited users sharing one pool, and Scale from £290 a month (2,640 shared credits), all ex VAT. Clinics with part-time associates usually pay less on a shared pool; estimate your own cost on the pricing page.
