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Motics and Cliniko

Cliniko is practice management software used by allied health clinics, including physiotherapy, chiropractic and massage practices. Motics connects to it through Cliniko's API, so notes written by Motics go into the patient record you already use.

Short answer

Motics Scribe Agent connects to Cliniko with a Cliniko API key. You find the patient in Motics, review the note and save it to that patient's record in Cliniko. Setup takes under five minutes and needs no extra software. Motics Phone Agent answers patient calls 24/7 and books appointments into your Cliniko diary.

What works with Cliniko

Available now

Scribe Agent

Saves reviewed clinical notes to the patient's record in Cliniko.

  • Search your Cliniko patients from Motics. Results come live from your Cliniko account and show the Cliniko ID, name, date of birth, gender, email and phone number so you can check the match.
  • Choose the patient before the consultation, then save the note in one click when the session ends.
  • Headings, bullet points and bold text keep their formatting in Cliniko.
  • Save notes from today's sessions or from earlier sessions.

Available now

Phone Agent

Answers patient calls 24/7 and books appointments into your Cliniko diary.

  • Checks practitioner availability in Cliniko while the patient is on the call.
  • Books the appointment into your Cliniko diary, so patients do not wait for a callback.
  • Passes calls to your team under the rules you set, such as urgent medical concerns or specific requests.
  • Notifies you of new bookings and urgent calls.

How to connect Cliniko

  1. In your Motics dashboard, open Integrations and turn on Cliniko.
  2. In Cliniko, open My Information and go to API Keys.
  3. Create a new API key. Name it "Motics" so you can find it later.
  4. Copy the key and paste it into your Motics integration settings.
  5. Search for a patient in Motics to test the connection. You see live results from your Cliniko account.
  6. Start using it for new consultations or earlier notes.

Read how Motics protects patient data on our security and compliance page.

FAQ

Motics and Cliniko: common questions

Yes. Motics Scribe Agent connects to Cliniko through Cliniko's API and saves reviewed clinical notes to the patient's record. You connect it with an API key from your Cliniko account.

Yes. Phone Agent answers patient calls 24/7, checks practitioner availability in Cliniko and books the appointment into your Cliniko diary. It passes calls to your team under the rules you set.

Under five minutes. You create an API key in Cliniko, paste it into Motics and search for a patient to test the connection. You do not install any extra software.

Motics searches your Cliniko account live and shows the Cliniko ID, name, date of birth, gender, email and phone number for each match. You can also choose the patient before the consultation starts.

Yes. You can save notes from today's sessions or from earlier sessions to the patient's record in Cliniko.

Using Cliniko?

Book a short call. We connect Motics to your Cliniko account and confirm how each agent works with your setup.