Motics and Nookal
Nookal is practice management software for allied health professionals, including physiotherapists, osteopaths, chiropractors, psychologists, speech therapists and podiatrists. Motics connects to it through Nookal's API and follows Nookal's case-based notes.
Short answer
Motics Scribe Agent connects to Nookal with a Nookal API key. You find the patient in Motics, choose or create their case, and save the clinical note to that case in Nookal. Motics Phone Agent answers patient calls 24/7 and books appointments into your Nookal diary.
What works with Nookal
- Search patients by surname or other details. Motics shows the date of birth so you can check the match.
- Nookal keeps notes against a case. If the patient has no active case, you can create a general case from Motics.
- Motics adapts the note's formatting to what Nookal can show and keeps the note's structure.
- Clinics with more than one practitioner are supported. Motics detects your practitioners when you verify the connection, so each note is attributed to the right person.
- Works with Nookal's server regions, including EU and US.
- Checks practitioner availability in Nookal while the patient is on the call.
- Books the appointment into your Nookal diary, so patients do not wait for a callback.
- Passes calls to your team under the rules you set, such as urgent medical concerns or specific requests.
- Notifies you of new bookings and urgent calls.
How to connect Nookal
- In your Motics dashboard, open Integrations and turn on Nookal.
- In Nookal, go to Setup, then API Keys. Note your Nookal web address: it tells you your server region.
- Create a new API key with a clear name, such as "Motics Integration".
- Give the key the Clinical Notes permission. If you have more than one site, choose the clinic location.
- Turn the key on and save your changes in Nookal.
- In Motics, paste the key and choose the server region that matches your Nookal web address (for example EU or US).
- Select Verify Credentials. Motics tests the connection and detects your practitioners. Then save and turn on the integration.
Read how Motics protects patient data on our security and compliance page.