ViveoAI is an AI receptionist built for UK and Irish dental practices. It costs £349 or £599 per location a month for 500 or 1,000 minutes and writes outcomes into Dentally, EXACT and other dental systems. Motics is a UK clinic AI suite that books into Cliniko, Nookal and Meddbase, not dental PMS. For dental practices that want phones, clinical notes and admin on one plan with UK-hosted data, Motics is the stronger fit and costs less per call minute.
Motics vs ViveoAI for dental practices
Motics Phone Agent
ViveoAI
What it is
AI receptionist inside a clinic AI suite (Scribe, Phone, Email, Billing, Audit)
AI receptionist built for UK and Irish dental practices
Published GBP pricing
Team from £98/month ex VAT (£49 per clinician, minimum two); calls 3 credits a minute
Core £349, Professional £599 per location/month; Group & Multi-Site from £999
Included minutes
Depends on pool size: Team gives 352 credits (about 117 call minutes) per clinician
500 (Core), 1,000 (Professional), 1,500 pooled across first two locations (Group)
Over the allowance
Plan credit rate: £0.14 a credit on Team (about 42p a minute)
£0.70 (Core), £0.60 (Professional), £0.50 (Group) a minute
VAT
Prices ex VAT
Not published
Dental PMS integration
None (Cliniko, Nookal, Meddbase only)
Dentally, EXACT, CareStack, Sensei, Aerona
Trial
Free plan for Scribe and Chat; no contract on paid plans
14-day live pilot, up to 100 minutes at one location
Data and compliance
UK data residency, UK GDPR, ISO 27001-aligned security
GDPR-compliant; ICO-registered; ISO 27001 and UK hosting not published
Clinical notes
Scribe Agent drafts notes, treatment plans and referral letters
Not offered
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Live demo
Hear the Motics Phone Agent take a call
Try the live voice demo and hear how it answers a patient call.
ViveoAI writes call outcomes into Dentally, EXACT, CareStack, Sensei and Aerona. Its site doesn't name Software of Excellence, so practices on SOE should ask it directly. Motics' Phone Agent books directly into Cliniko, Nookal and Meddbase and doesn't integrate with a dental PMS today. In a practice on another system it still answers every call, takes the patient's details, summarises the call and alerts your team, who then make the booking in the PMS.
How the pricing compares
ViveoAI sells minute bundles per location: 500 minutes for £349 (about 70p a minute) or 1,000 minutes for £599 (about 60p a minute), with overage at the same rates and a Group plan for multi-site practices that pools minutes and adds locations from £249 each. Setup and onboarding are included, though custom integration work may be quoted separately. Motics doesn't charge per call. Calls draw 3 credits a minute from the clinic's shared pool. On list prices a credit costs about 11p to 14p (Team £49 per clinician buys 352 credits, Scale £145 per clinician buys 1,320, extra credits £0.13 to £0.14), which works out at roughly 33p to 42p per call minute billed monthly, and less with the 15% annual discount. Motics is cheaper per minute on list prices, and the same credits also pay for clinical notes, email and billing.
Which Motics plan fits
Free (£0): 25 credits a month for Scribe and Chat, no card required, around 1 Scribe note or 10 chats a day. The way to try Motics for clinical notes before you add the phones.
Starter (£19 a month ex VAT): 110 credits for a solo clinician, around 5 Scribe notes or 50 chats a day, no contract. Scribe and Chat only.
Team (from £98 a month ex VAT: £49 per clinician, minimum two): the plan where the Phone Agent starts. 352 credits per clinician, plus the Email and Billing agents, unlimited users and one shared clinic credit pool. Calls use 3 credits a minute.
Scale (from £290 a month ex VAT: £145 per clinician, minimum two): 1,320 credits per clinician for busier clinics, plus the Audit agent and compliance workflows, clinic usage analytics, priority support and guided onboarding.
Enterprise (custom): for multi-site groups, with SSO and advanced roles, and procurement and security review.
What the comparison shows: Motics costs less per call minute on list prices (roughly 33p to 42p against about 60p to 70p), stores patient data in the UK, and puts phones, clinical notes, treatment plans, referral letters, email and billing on one credit pool, with unlimited users on Team and Scale. Practices on Cliniko or Meddbase get direct booking; practices on a dental PMS can start with the Scribe Agent on the free plan and add the Phone Agent on Team. Model your own practice with the calculator on the pricing page.
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Motics Phone Agent
That’s us
Best for
Dental practices that want phones, clinical notes, email and billing on one plan with UK-hosted data, with direct booking for practices on Cliniko or Meddbase
Pricing
Phone Agent from Team: from £98/month ex VAT (£49 per clinician, minimum two). Calls use 3 credits a minute from a shared pool; extra usage at £0.14 a credit (about 42p a minute) on Team.
Motics is a UK-built clinic AI suite. The Phone Agent answers calls 24/7 on your existing number, books into your diary in Cliniko, Nookal or Meddbase, summarises every call, transfers complex calls to your team and alerts you to urgent ones. The same plan and credit pool also run the Scribe Agent (clinical notes), Email and Billing agents, and on Scale the Audit agent that reviews clinical notes for quality and CQC readiness.
Pricing is credit-based rather than per call: the Phone Agent comes with the Team plan (from £98 a month ex VAT: £49 per clinician, minimum two, unlimited users), calls use 3 credits a minute, and extra usage is billed at your plan's credit rate so the phones are never cut off. Data is stored in the UK, the platform processes data under UK GDPR with a data processing agreement for each clinic and security aligned to ISO 27001, and patient data is not used to train AI models.
Disclosure: Motics is our product and this page lives on our site. Every competitor fact is taken from the competitor's own website or help centre, read on 10 October 2026, and anything we couldn't find there is marked "not published" rather than guessed.
Strengths
Scribe Agent drafts dental clinical notes, treatment plans and referral letters from the same credit pool
Lower per-minute call cost on list prices: roughly 33p to 42p a minute
Books into Cliniko, Nookal and Meddbase
One credit pool also covers notes, email, billing and (on Scale) documentation audit
Unlimited users on clinic plans; no per-seat or per-location fees
UK data residency, UK GDPR, ISO 27001-aligned security, no training on patient data
Free plan to try Scribe and Chat; no contract on paid plans
Limitations
Phone Agent starts at the Team plan (£98/month minimum ex VAT); the Free and Starter plans cover Scribe and Chat only
Per-minute credit use means long calls cost more than on a flat per-call or unlimited plan
Three PMS integrations today (Cliniko, Nookal, Meddbase); other systems need a different workflow
No dental PMS integration (Dentally, EXACT, Software of Excellence) today
UK and Irish dental practices on Dentally, EXACT, CareStack, Sensei or Aerona wanting an AI receptionist priced per location with minute bundles
Pricing
Per location per month: Core £349 (500 minutes, then £0.70/min), Professional £599 (1,000 minutes, then £0.60/min), Group & Multi-Site from £999 (1,500 pooled minutes, extra locations from £249, then £0.50/min). VAT not published. Read from viveoai.com/pricing, 10 Oct 2026.
ViveoAI describes itself as built for UK and Ireland dental practices, and also lists opticians, aesthetics, audiology, physio, vet and medical clinics. It handles calls 24/7, including overflow and out-of-hours, books appointments with outcomes written into the PMS, hands calls to a person on request, routes emergencies and priority calls on the Professional plan, takes deposits and emails summaries. Voice, tone and regional accent can be tailored.
The company is based in Coleraine, Northern Ireland, and is registered with the ICO. Its site says it is GDPR-compliant; for its demo line it says no audio recordings are kept and transcripts are kept for up to 30 days. It doesn't publish ISO 27001, Cyber Essentials, UK hosting or a retention period for live calls.
Key features
Integrates with Dentally, EXACT, CareStack, Sensei and Aerona
Built around dental call types, with emergency and priority routing on the Professional plan
Setup and onboarding included; 14-day live pilot
Group plan pools minutes across sites
Limitations
Higher per-minute cost: about 60p to 70p within the allowance
Priced per location, so multi-site costs scale with sites
VAT, ISO 27001, UK hosting and live-call retention not published
Receptionist only: no clinical notes
How we chose
Every fact about ViveoAI on this page was read from that vendor's own website, pricing page, help centre or vendor-supplied marketplace listing on 10 October 2026; the sources list below links each page. Where a vendor doesn't publish something (a price, VAT treatment, a certification, where data is hosted), we say "not published" instead of estimating it. Prices are quoted as the vendor states them; we haven't converted other currencies. Motics prices come from our own pricing page and are ex VAT.
Motics is our product. Each product gets a review card: Motics with its strengths and limitations, and the other vendor with its published features and limitations. Vendors change prices and features, so check their pages before you buy. If you spot anything inaccurate, contact us and we'll correct it. Product names are trademarks of their owners; Motics is not affiliated with or endorsed by any vendor named here.
Frequently asked questions
How much does ViveoAI cost?
ViveoAI's pricing page lists, per location per month: Core £349 with 500 minutes then £0.70 a minute; Professional £599 with 1,000 minutes then £0.60 a minute; Group and Multi-Site from £999 with 1,500 minutes pooled across the first two locations, extra locations from £249 and overage at £0.50 a minute. It doesn't say whether VAT is included. Checked 10 October 2026.
Does Motics integrate with Dentally or Software of Excellence?
No. Motics integrates with Cliniko, Nookal and Meddbase today. In a practice on Dentally, EXACT or Software of Excellence, the Phone Agent still answers calls 24/7, takes the patient's details, summarises the call and alerts your team, who then make the booking in the PMS. It can't write the booking straight into those systems.
Which dental systems does ViveoAI support?
ViveoAI lists Dentally, EXACT, CareStack, Sensei and Aerona. Its site doesn't name Software of Excellence. It notes that custom integration requirements may be quoted separately.
Is Motics cheaper than ViveoAI per minute?
On list prices, yes: Motics call time works out at roughly 33p to 42p a minute billed monthly, and less with the 15% annual discount, against about 60p to 70p within ViveoAI's bundles. ViveoAI prices per location; Motics prices per clinician with unlimited users, and the same credits cover clinical notes, email and billing. Use the calculator on the pricing page to model your practice.
Can Motics write dental clinical notes?
Yes. The Motics Scribe Agent drafts clinical notes, treatment plans and specialist referral letters from the appointment for the dentist to review and sign. It's available on the Free plan (25 credits a month), Starter (£19 a month ex VAT) and above, independently of the Phone Agent.
Can I try Motics or ViveoAI for free?
Motics has a free plan with 25 credits a month for Scribe and Chat, no card required, and paid plans have no contract. ViveoAI offers a 14-day live pilot of up to 100 minutes at one location, and says you pay nothing if you don't continue; its plans are cancel-anytime.
Is an AI receptionist GDPR compliant for a dental practice?
It can be, if the vendor processes data lawfully and you have a data processing agreement and DPIA in place. Ask where call audio and transcripts are stored, how long they're kept and who the sub-processors are. ViveoAI states it is GDPR-compliant and ICO-registered; Motics stores data in the UK under UK GDPR with security aligned to ISO 27001.
