AI Tools That Work With Cliniko (2026): Scribes, Receptionists & Billing
For UK clinics on Cliniko in 2026, the tools with verified Cliniko integrations are: AI scribes: Motics (our product), Preve, PatientNotes and CliniScribe; AI receptionists: Motics Phone Agent, Ivy by Verbalise and Aeva; insurance billing: Motics Billing Agent and Effra. Heidi's Cliniko integration needs its Practice or Enterprise plan. For UK Cliniko clinics, Motics is the stronger fit because it is the only tool here that covers notes, calls, email, billing and audit on one Cliniko-connected platform, with UK data storage and a free plan.
AI tools with verified Cliniko integrations (June 2026)
| Tool | Category | What the integration does | Published pricing |
|---|---|---|---|
| Motics | Scribe + receptionist + audit + email + billing | Files reviewed notes to Cliniko; books/reschedules/cancels in the diary; audit reads notes for quality review | Free plan (Scribe and Chat); Starter £19 a month; Team from £98 a month (704 shared credits; adds Phone, Email and Billing) |
| Preve | AI scribe (physio) | Syncs sessions and notes with Cliniko (also Nookal, PracSuite, Jane) | Free Basic; Integrated $19/week billed annually |
| PatientNotes | AI scribe | One-click send-to-Cliniko for notes, summaries, and letters | Pricing on their site (page blocks automated access) |
| CliniScribe | AI scribe (allied health) | One-click SOAP notes to Cliniko (and Nookal) | AUD pricing on their site |
| Ivy (Verbalise) | AI receptionist | Books, reschedules, cancels appointments in Cliniko; takes payment | £147/month + 55p/minute inc. VAT |
| Aeva AI | AI receptionist | Direct Cliniko sync — bookings, rescheduling, cancellations, deposits | £139–£399 a month for 100–500 calls; VAT not stated |
| Effra | Insurance billing | Bills UK insurers from Cliniko invoices, reconciles payments back | Pricing on request |
| Heidi | AI scribe | Practice and Enterprise plans only (not the Clinician plan) | Free tier; £45–£65/user/month billed yearly |
Why the integration matters more than the AI
Cliniko is one of the most widely used practice management systems in UK allied health, and for Cliniko clinics the practical question about any AI tool isn't 'how clever is it?' but 'does it write into Cliniko?'. A scribe without integration produces a draft you copy and paste into the record, patient by patient — still faster than typing, but a tax paid on every consultation. A receptionist without diary access can only take messages. Integration is where the time saving compounds: notes file themselves after review, bookings land in the diary during the call, and invoices flow to the insurer without re-keying.
Cliniko maintains a public connected-apps directory with a dedicated artificial-intelligence category — worth checking as a second source whenever a vendor claims Cliniko support. Most integrations connect via a Cliniko API key; one practical setup note from real deployments: generate the API key from a user account with sufficient permissions, or bookings can fail mid-flow for permission reasons.
What's available, by category
AI scribes that file notes into Cliniko
Motics Scribe is our recommended option: it drafts physio-first SOAP notes, treatment plans and referral letters from ambient capture or dictation, and files them to Cliniko after clinician review (Nookal and Meddbase are also supported). The other verified options: Preve is physio-specific with a free tier; its integrated plan syncs Cliniko, Nookal, PracSuite and Jane. PatientNotes offers a documented one-click send-to-Cliniko for notes, patient summaries and letters (data processed in Sydney, so note the overseas transfer in your DPIA). CliniScribe sends SOAP notes to Cliniko or Nookal in one click (Australia-first compliance framing). Heidi offers a Cliniko integration on its Practice (£65 per user a month billed yearly) and Enterprise plans; it isn't available on the Clinician plan.
AI receptionists that book into the Cliniko diary
Motics Phone Agent is our recommended option: it answers calls 24/7, books, reschedules and cancels appointments directly in Cliniko, and passes complex calls to your team. It is the most-mentioned AI receptionist in the HMDG Private Practice Barometer. The other verified options: Ivy by Verbalise books, reschedules, cancels and takes payment in Cliniko, with published pricing (£147/month + 55p/minute inc. VAT). Aeva syncs bookings, rescheduling, cancellations and deposits with Cliniko, positioned for overflow and after-hours cover (from £139 a month for 100 calls; compliance details on request).
Billing automation on Cliniko
Motics Billing Agent covers insurance claims, pre-authorisation and revenue-cycle workflows as part of the Motics suite, sharing the same credit pool as the scribe and phone agents; it is included from the Team plan. Effra is a Cliniko connected app that bills 'all major UK insurers' from claim to payment: it pulls invoices from Cliniko, submits claims, reconciles remittances and records payments back. Effra prices on request.
Which Motics plan fits
- Free (£0): 25 credits a month for Scribe and Chat, no card required. Around 1 Scribe note or 10 chats a day.
- Starter (£19 a month): 110 credits for a solo clinician, around 5 Scribe notes or 50 chats a day. No contract.
- Team (from £98 a month: 704 shared credits): adds the Phone, Email and Billing agents, unlimited users and one shared clinic credit pool.
- Scale (from £290 a month: 2,640 shared credits): adds the Audit agent and compliance workflows, clinic usage analytics, priority support and guided onboarding.
- Enterprise (custom pricing): for multi-site groups, with SSO and advanced roles, procurement and security review.
What the comparison shows: Motics is the only tool on this page that covers notes, calls, email, billing and audit on one Cliniko-connected platform, so a clinic needs one vendor, one data processing agreement and one invoice. Every agent draws on one shared credit pool, Team and Scale include unlimited users with no per-seat fees, and patient data is stored in the UK. Start on the free plan, or size your clinic with the calculator on the pricing page (prices exclude VAT).
How we chose
Every integration on this page was verified on 10 June 2026 against either Cliniko's public connected-apps directory, the vendor's own integration documentation, or both; the Heidi exception is documented from Heidi's own support article on Cliniko integration availability. Pricing was read from vendors' public pricing pages where published, and marked 'on request' where not. Heidi prices and Cliniko plan availability were checked again on 10 October 2026.
Motics is our product and appears in three categories on this page. We've listed every competing Cliniko integration we could verify, including four scribes that compete directly with ours, and linked Cliniko's own directory so you can check for new arrivals. One transparency note: Motics itself is not currently listed in Cliniko's directory. Our integration is documented at motics.ai and you can verify it on the free plan, which is why we recommend checking both the directory and vendor documentation for any tool. Cliniko is a product of Red Guava; Motics is an independent integration partner, not affiliated with or endorsed by Cliniko.
Frequently asked questions
Which AI scribes integrate with Cliniko?
For UK clinics in 2026: Motics (Cliniko, Nookal and Meddbase; physio-first notes filed after clinician review, with UK data storage), Preve (Cliniko, Nookal, PracSuite, Jane; physio-specific with a free tier), PatientNotes (one-click send-to-Cliniko; data processed in Sydney) and CliniScribe (one-click SOAP notes to Cliniko or Nookal; Australia-first compliance). Heidi's Cliniko integration needs its Practice or Enterprise plan. Motics is our recommendation because the same Cliniko connection also powers its phone, email and billing agents.
Does Heidi integrate with Cliniko in the UK?
Heidi offers a Cliniko integration on its Practice (£65 per user a month billed yearly) and Enterprise plans. Its support docs say it isn't supported on the Clinician (individual) plan (checked 10 Oct 2026). Motics Scribe files reviewed notes into Cliniko for UK clinics today, and you can test it on the free plan.
Can an AI receptionist book appointments directly into Cliniko?
Yes. Three do it today: Motics Phone Agent (books, reschedules and cancels in Cliniko 24/7; included from the Team plan from £98 a month (704 shared credits), with calls at 3 credits a minute), Ivy by Verbalise (booking, rescheduling, cancellation and payment collection at £147/month + 55p/minute inc. VAT) and Aeva (Cliniko sync including deposits, from £139 a month for 100 calls). Direct diary booking is the feature that separates an AI receptionist from an answering service, so confirm it on a test call during any trial.
How do AI tools connect to Cliniko technically?
Almost all connect via a Cliniko API key that you generate inside Cliniko and paste into the AI tool, scoping access to your account. Two practical tips: generate the key from a user with sufficient permissions (under-scoped keys cause bookings or note-filing to fail mid-flow), and record the connection in your data-protection documentation, since the key gives the vendor access to patient data. Cliniko's connected-apps directory lists integrations that have registered with Cliniko.
Is it safe to give an AI tool access to my Cliniko data?
It can be, with the same diligence as any processor relationship: a signed data processing agreement, clarity on where data is stored (UK/EU vs US/Australia — it varies widely across the tools on this page), a no-training-on-patient-data commitment, and clinician review before AI output enters the record. The API connection itself is standard practice; what matters is who's on the other end of it. Document the tool in your DPIA and privacy notice.
Which AI tool covers the most workflows on Cliniko?
Motics covers the widest span on a single platform: scribe (notes filed to Cliniko), receptionist (diary booking), documentation audit, patient email and insurance billing, all drawing on one shared credit pool with unlimited users on Team and Scale. The alternative is combining separate tools for notes, phones and insurer billing, which means several vendors, data processing agreements and invoices to manage. You can compare the cost of one Motics plan for your clinic with the calculator on the pricing page.
What if a tool I want isn't on this list?
Check Cliniko's own connected-apps directory (it has a dedicated artificial-intelligence category and is updated as vendors register), then ask the vendor two precise questions: 'is the Cliniko integration generally available in the UK today?' and 'does it write into Cliniko, or export for copy-paste?'. Vendors announce integrations at varying stages of readiness — 'integrates with Cliniko' can mean anything from two-way sync to a roadmap item, which is exactly why this page cites Heidi's support docs rather than its marketing pages.
Sources
- Cliniko — connected apps: artificial intelligence category
- Cliniko connected apps — Ivy AI Receptionist
- Cliniko connected apps — Aeva AI
- Cliniko connected apps — PatientNotes
- Cliniko connected apps — CliniScribe AI
- Cliniko connected apps — Effra
- Preve — pricing and integrations
- Heidi — Cliniko integration availability (support docs) (fetched 10 Oct 2026)
- Verbalise — Ivy pricing (fetched 10 Oct 2026)
- HMDG Private Practice Barometer 2026
- Motics — pricing
- Aeva — pricing (GBP selected) (fetched 10 Oct 2026)