AI Tools That Work With Cliniko (2026): Scribes, Receptionists & Billing
For UK clinics running Cliniko in 2026, the AI tools with live, verified Cliniko integrations are: AI scribes — Motics (our product), Preve, PatientNotes, and CliniScribe; AI receptionists — Motics Phone Agent, Ivy by Verbalise, and Aeva; and insurance billing automation — Effra and Motics Billing Agent. Heidi documents a Cliniko integration, but its support docs state it's currently available in Australia only. Integration is the difference between AI that saves time and AI that creates copy-paste work — this page lists what actually connects.
AI tools with verified Cliniko integrations (June 2026)
| Tool | Category | What the integration does | Published pricing |
|---|---|---|---|
| Motics | Scribe + receptionist + audit + email + billing | Files reviewed notes to Cliniko; books/reschedules/cancels in the diary; audit reads notes for quality review | Credit-based usage plans; free to start |
| Preve | AI scribe (physio) | Syncs sessions and notes with Cliniko (also Nookal, PracSuite, Jane) | Free Basic; Integrated $19/week billed annually |
| PatientNotes | AI scribe | One-click send-to-Cliniko for notes, summaries, and letters | Pricing on their site (page blocks automated access) |
| CliniScribe | AI scribe (allied health) | One-click SOAP notes to Cliniko (and Nookal) | AUD pricing on their site |
| Ivy (Verbalise) | AI receptionist | Books, reschedules, cancels appointments in Cliniko; takes payment | £197/month + 55p/minute inc. VAT |
| Aeva AI | AI receptionist | Direct Cliniko sync — bookings, rescheduling, cancellations, deposits | Pricing on request |
| Effra | Insurance billing | Bills UK insurers from Cliniko invoices, reconciles payments back | Pricing on request |
| Heidi | AI scribe | Documented, but support docs state Australia-only at present (add-on, team plans) | Free tier; £15–£65/user/month billed yearly |
Why the integration matters more than the AI
Cliniko is one of the most widely used practice management systems in UK allied health, and for Cliniko clinics the practical question about any AI tool isn't 'how clever is it?' but 'does it write into Cliniko?'. A scribe without integration produces a draft you copy and paste into the record, patient by patient — still faster than typing, but a tax paid on every consultation. A receptionist without diary access can only take messages. Integration is where the time saving compounds: notes file themselves after review, bookings land in the diary during the call, and invoices flow to the insurer without re-keying.
Cliniko maintains a public connected-apps directory with a dedicated artificial-intelligence category — worth checking as a second source whenever a vendor claims Cliniko support. Most integrations connect via a Cliniko API key; one practical setup note from real deployments: generate the API key from a user account with sufficient permissions, or bookings can fail mid-flow for permission reasons.
What's available, by category
AI scribes that file notes into Cliniko
Motics Scribe drafts physio-first SOAP notes, treatment plans, and referral letters from ambient capture or dictation, and files them to Cliniko after clinician review (Nookal and Meddbase are also supported). Preve is physio-specific with a free tier; its integrated plan syncs Cliniko, Nookal, PracSuite, and Jane. PatientNotes offers a documented one-click send-to-Cliniko for notes, patient summaries, and letters (data processed in Sydney — note the overseas transfer in your DPIA). CliniScribe sends SOAP notes to Cliniko or Nookal in one click (Australia-first compliance framing). The notable absence: Heidi documents a Cliniko integration, but its own support docs state it's currently available in Australia only and tied to team plans — UK Cliniko users should confirm availability with Heidi before buying.
AI receptionists that book into the Cliniko diary
Motics Phone Agent answers calls 24/7 and books, reschedules, and cancels appointments directly in Cliniko, escalating complex calls to your team — the most-mentioned AI receptionist in the HMDG Private Practice Barometer. Ivy by Verbalise books, reschedules, cancels, and takes payment in Cliniko, with published pricing (£197/month + 55p/minute inc. VAT) and white-glove onboarding. Aeva syncs bookings, rescheduling, cancellations, and deposits with Cliniko, positioned for overflow and after-hours cover (pricing and compliance details on request).
Billing automation on Cliniko
Effra is a Cliniko connected app that bills 'all major UK insurers' from claim to payment — pulling invoices from Cliniko, submitting claims, reconciling remittances, and recording payments back. Motics Billing Agent covers insurance claims, pre-authorisation, and revenue-cycle workflows as part of the Motics suite, sharing the same credit pool as the scribe and phone agents. Both price on request.
How we chose
Every integration on this page was verified on 10 June 2026 against either Cliniko's public connected-apps directory, the vendor's own integration documentation, or both; the Heidi exception is documented from Heidi's own support article on Cliniko integration availability. Pricing was read from vendors' public pricing pages where published, and marked 'on request' where not.
Motics is our product and appears in three categories on this page. We've listed every competing Cliniko integration we could verify — including four scribes that compete directly with ours — and linked Cliniko's own directory so you can check for new arrivals. One transparency note: Motics itself is not currently listed in Cliniko's directory — our integration is documented at motics.ai and verifiable on a free trial, which is why we recommend checking both the directory and vendor documentation for any tool. Cliniko is a product of Red Guava; Motics is an independent integration partner, not affiliated with or endorsed by Cliniko.
Frequently asked questions
Which AI scribes integrate with Cliniko?
For UK clinics in 2026: Motics (Cliniko, Nookal, and Meddbase — physio-first notes filed after clinician review), Preve (Cliniko, Nookal, PracSuite, Jane — physio-specific with a free tier), PatientNotes (one-click send-to-Cliniko; data processed in Sydney), and CliniScribe (one-click SOAP notes to Cliniko or Nookal; Australia-first compliance). Heidi documents a Cliniko integration but its support docs state it's currently Australia-only — confirm with Heidi before relying on it in the UK.
Does Heidi integrate with Cliniko in the UK?
Heidi documents a two-way Cliniko integration, but as of June 2026 Heidi's own support docs state it is currently available in Australia only, and EHR/PMS integration sits as an add-on tied to team plans rather than individual subscriptions. UK Cliniko clinics should confirm current availability with Heidi directly before buying on the strength of the integration — or choose a scribe whose Cliniko integration is live in the UK today (Motics, Preve, PatientNotes, CliniScribe).
Can an AI receptionist book appointments directly into Cliniko?
Yes — three do it today: Motics Phone Agent (books, reschedules, and cancels in Cliniko 24/7, with credit-based usage pricing and a free start), Ivy by Verbalise (booking, rescheduling, cancellation, and payment collection at £197/month + 55p/minute inc. VAT), and Aeva (Cliniko sync including deposits, pricing on request). Direct diary booking is the feature that separates an AI receptionist from an answering service — confirm it on a test call during any trial.
How do AI tools connect to Cliniko technically?
Almost all connect via a Cliniko API key that you generate inside Cliniko and paste into the AI tool, scoping access to your account. Two practical tips: generate the key from a user with sufficient permissions (under-scoped keys cause bookings or note-filing to fail mid-flow), and record the connection in your data-protection documentation, since the key gives the vendor access to patient data. Cliniko's connected-apps directory lists integrations that have registered with Cliniko.
Is it safe to give an AI tool access to my Cliniko data?
It can be, with the same diligence as any processor relationship: a signed data processing agreement, clarity on where data is stored (UK/EU vs US/Australia — it varies widely across the tools on this page), a no-training-on-patient-data commitment, and clinician review before AI output enters the record. The API connection itself is standard practice; what matters is who's on the other end of it. Document the tool in your DPIA and privacy notice.
Which AI tool covers the most workflows on Cliniko?
Motics covers the widest span on a single platform: scribe (notes filed to Cliniko), receptionist (diary booking), documentation audit, patient email, and insurance billing, all drawing on one shared credit pool. The alternative is composing point tools — for example Preve or PatientNotes for notes, Ivy or Aeva for the phones, Effra for insurer billing — which works well too, at the cost of multiple vendors, data processing agreements, and invoices. Both approaches are legitimate; the right one depends on how many of those problems you actually have.
What if a tool I want isn't on this list?
Check Cliniko's own connected-apps directory (it has a dedicated artificial-intelligence category and is updated as vendors register), then ask the vendor two precise questions: 'is the Cliniko integration generally available in the UK today?' and 'does it write into Cliniko, or export for copy-paste?'. Vendors announce integrations at varying stages of readiness — 'integrates with Cliniko' can mean anything from two-way sync to a roadmap item, which is exactly why this page cites Heidi's support docs rather than its marketing pages.
Sources
- Cliniko — connected apps: artificial intelligence category
- Cliniko connected apps — Ivy AI Receptionist
- Cliniko connected apps — Aeva AI
- Cliniko connected apps — PatientNotes
- Cliniko connected apps — CliniScribe AI
- Cliniko connected apps — Effra
- Preve — pricing and integrations
- Heidi — Cliniko integration availability (support docs)
- Verbalise — Ivy pricing
- HMDG Private Practice Barometer 2026
- Motics — pricing