BookedSolid is a UK-built AI receptionist priced per practitioner with unlimited inbound calls, from £49 a month ex VAT for one practitioner billed yearly. It publishes ISO/IEC 27001:2022 certification and NHS DSPT. Motics is a UK clinic AI suite whose Phone Agent shares a credit pool with notes, email and billing. For UK private clinics, Motics is the stronger fit because one plan covers phones, clinical notes, email, billing and audit, with UK-hosted data and Meddbase booking.
Motics vs BookedSolid at a glance
Motics Phone Agent
BookedSolid
What it is
AI receptionist inside a clinic AI suite (Scribe, Phone, Email, Billing, Audit)
AI receptionist across calls, SMS, WhatsApp, email and web chat
Published GBP pricing
Team from £98/month ex VAT (£49 per clinician, minimum two); calls 3 credits a minute
BookedSolid is a London-based company building an AI receptionist for physio, chiro, podiatry, osteo, audiology and psychology clinics. Calls are unlimited, so a clinic's cost depends on its number of practitioners, not its call volume. It integrates with eight practice management systems. Its security page states ISO/IEC 27001:2022 certification from a UKAS-accredited body, NHS DSPT for 2025–26, and UK and EU data kept in the UK and EU.
Where Motics is different
Motics isn't only a receptionist. The same credit pool runs the Scribe Agent for clinical notes and letters, patient email, insurance billing and, on the Scale plan, an Audit agent that reviews clinical notes for quality and CQC readiness. Motics doesn't charge per call. Calls draw 3 credits a minute from the clinic's shared pool. On list prices a credit costs about 11p to 14p (Team £49 per clinician buys 352 credits, Scale £145 per clinician buys 1,320, extra credits £0.13 to £0.14), which works out at roughly 33p to 42p per call minute billed monthly, and less with the 15% annual discount. Calls are metered rather than unlimited, so the value of Motics comes from the whole plan: the same pool pays for notes, email and billing that would otherwise need separate subscriptions.
Which Motics plan fits
Free (£0): 25 credits a month for Scribe and Chat, no card required, around 1 Scribe note or 10 chats a day. The way to try Motics for clinical notes before you add the phones.
Starter (£19 a month ex VAT): 110 credits for a solo clinician, around 5 Scribe notes or 50 chats a day, no contract. Scribe and Chat only.
Team (from £98 a month ex VAT: £49 per clinician, minimum two): the plan where the Phone Agent starts. 352 credits per clinician, plus the Email and Billing agents, unlimited users and one shared clinic credit pool. Calls use 3 credits a minute.
Scale (from £290 a month ex VAT: £145 per clinician, minimum two): 1,320 credits per clinician for busier clinics, plus the Audit agent and compliance workflows, clinic usage analytics, priority support and guided onboarding.
Enterprise (custom): for multi-site groups, with SSO and advanced roles, and procurement and security review.
What the comparison shows: BookedSolid covers calls and messages; Motics covers the phones and the clinical and admin work around them. One credit pool runs Scribe, Phone, Email and Billing, with unlimited users on Team and Scale, UK data residency and booking into Cliniko, Nookal and Meddbase. Start on the free plan for notes, then model your calls and notes together with the calculator on the pricing page.
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Motics Phone Agent
That’s us
Best for
UK clinics that want phones, clinical notes, email, billing and audit on one credit pool, including Meddbase users
Pricing
Phone Agent from Team: from £98/month ex VAT (£49 per clinician, minimum two). Calls use 3 credits a minute from a shared pool; extra usage at £0.14 a credit (about 42p a minute) on Team.
Motics is a UK-built clinic AI suite. The Phone Agent answers calls 24/7 on your existing number, books into your diary in Cliniko, Nookal or Meddbase, summarises every call, transfers complex calls to your team and alerts you to urgent ones. The same plan and credit pool also run the Scribe Agent (clinical notes), Email and Billing agents, and on Scale the Audit agent that reviews clinical notes for quality and CQC readiness.
Pricing is credit-based rather than per call: the Phone Agent comes with the Team plan (from £98 a month ex VAT: £49 per clinician, minimum two, unlimited users), calls use 3 credits a minute, and extra usage is billed at your plan's credit rate so the phones are never cut off. Data is stored in the UK, the platform processes data under UK GDPR with a data processing agreement for each clinic and security aligned to ISO 27001, and patient data is not used to train AI models.
Disclosure: Motics is our product and this page lives on our site. Every competitor fact is taken from the competitor's own website or help centre, read on 10 October 2026, and anything we couldn't find there is marked "not published" rather than guessed.
Strengths
Books into Cliniko, Nookal and Meddbase
One credit pool also covers notes, email, billing and (on Scale) documentation audit
Unlimited users on clinic plans; no per-seat or per-location fees
UK data residency, UK GDPR, ISO 27001-aligned security, no training on patient data
Free plan to try Scribe and Chat; no contract on paid plans
Limitations
Phone Agent starts at the Team plan (£98/month minimum ex VAT); the Free and Starter plans cover Scribe and Chat only
Per-minute credit use means long calls cost more than on a flat per-call or unlimited plan
Three PMS integrations today (Cliniko, Nookal, Meddbase); other systems need a different workflow
UK allied-health clinics wanting unlimited AI call and message handling priced per practitioner
Pricing
Per practitioner per month, ex VAT: 1 £49 billed yearly (£59 monthly); 2–4 £99 (£109); 5 £109 (£119); 10 £161 (£189); 20 £309 (£363); 21+ custom. Unlimited inbound calls. 7-day trial. Read from bookedsolid.health/pricing, 10 Oct 2026.
BookedSolid answers calls 24/7 and books, reschedules and cancels against the live calendar, fills cancelled slots, answers FAQs, sends SMS reminders and payment links, and also handles WhatsApp, email and web chat. It transfers to a person or takes a message when needed. Every plan includes unlimited inbound calls and messages and unlimited locations, with no setup fee and no lock-in.
Its security page states ISO/IEC 27001:2022 certification by British Assessment Bureau (valid until 3 August 2029), NHS Data Security and Protection Toolkit 2025–26, compliance with UK GDPR, EU GDPR and Australian and New Zealand privacy law, and that UK and EU clinic data stays within the UK and EU. It doesn't publish a Cyber Essentials status or a call-recording retention period.
Key features
Unlimited inbound calls and messages on every plan
From £49 a month ex VAT for one practitioner billed yearly
ISO/IEC 27001:2022 certification and NHS DSPT 2025–26, per its security page
Eight PMS integrations, including Semble and PracticeHub
Calls, SMS, WhatsApp, email and web chat in one tool
Limitations
Phone and messaging only: clinical notes, billing and documentation audit need other tools
No Meddbase integration listed
Cyber Essentials and recording retention period not published
7-day free trial
How we chose
Every fact about BookedSolid on this page was read from that vendor's own website, pricing page, help centre or vendor-supplied marketplace listing on 10 October 2026; the sources list below links each page. Where a vendor doesn't publish something (a price, VAT treatment, a certification, where data is hosted), we say "not published" instead of estimating it. Prices are quoted as the vendor states them; we haven't converted other currencies. Motics prices come from our own pricing page and are ex VAT.
Motics is our product. Each product gets a review card: Motics with its strengths and limitations, and the other vendor with its published features and limitations. Vendors change prices and features, so check their pages before you buy. If you spot anything inaccurate, contact us and we'll correct it. Product names are trademarks of their owners; Motics is not affiliated with or endorsed by any vendor named here.
Frequently asked questions
How much does BookedSolid cost?
BookedSolid prices per practitioner, ex VAT: one practitioner is £49 a month billed yearly or £59 billed monthly; 2 to 4 practitioners £99 or £109; 5 practitioners £109 or £119; 10 practitioners £161 or £189; 20 practitioners £309 or £363; above 20 is custom. Every plan includes unlimited inbound calls and messages. Checked 10 October 2026.
Is BookedSolid cheaper than Motics?
The pricing models differ. BookedSolid charges per practitioner with unlimited inbound calls. Motics meters call minutes at 3 credits a minute, roughly 33p to 42p a minute on monthly list prices, from a pool that also covers clinical notes, email and billing. If you'd otherwise pay for an AI scribe or admin tools separately, include them in the comparison. Use the calculator on the pricing page to model your own clinic.
Does BookedSolid hold ISO 27001 certification?
BookedSolid's own security page states that BookedSolid holds ISO/IEC 27001:2022 certification (British Assessment Bureau, valid until 3 August 2029) and NHS DSPT 2025–26. Motics holds Cyber Essentials Plus, its security is aligned to ISO 27001, and it stores patient data in the UK under UK GDPR with a data processing agreement for each clinic. Ask any vendor for its security documentation during procurement.
Which PMS systems does BookedSolid integrate with?
BookedSolid lists Cliniko, Coreplus, Nookal, PracticeHub, PracSuite, Splose, Semble and ClinicOffice. Motics integrates with Cliniko, Nookal and Meddbase, and is the one of the two that books into Meddbase.
Can BookedSolid write clinical notes?
Not according to its site: it's an AI receptionist across calls and messaging. Motics' Scribe Agent drafts clinical notes, treatment plans and referral letters, and on the Team plan the same credit pool also runs the Phone Agent, so phones and notes sit on one plan. You can try the Scribe Agent on the free plan.
Can I use Motics for clinical notes only?
Yes. Motics' Free (£0) and Starter (£19 a month ex VAT) plans cover Scribe and Chat without the Phone Agent, alongside any receptionist you already use. When you're ready to add phones, the Team plan (from £98 a month ex VAT) puts calls, notes, email and billing on one credit pool and one data processing agreement.
