The AI front desk and scribe built for physio clinics
While you're mid-treatment, the phone is ringing — and tonight's notes are already stacking up. Motics answers every call, books patients straight into Cliniko or Nookal, and drafts the note before you've washed your hands.
The admin that eats physiotherapists' time
The problems we hear from practice owners, in their own words.
Calls die while you treat
You can't answer the phone with your hands on a patient. Peak-time and lunchtime calls ring out — and a new-patient enquiry can be a four-figure course of treatment.
Pyjama-time notes
Notes written at 9pm after the kids are down aren't your best notes — and they're hours of your week you never bill for.
Reception can't scale
One person on the desk means one call at a time. Every simultaneous caller hears the engaged tone and tries the clinic down the road.
Audit covers 1% of notes
A quarterly day of spot-checking samples a fraction of your records. CSP and HCPC expectations don't sample.
What Motics takes off your plate
AI agents that work as one system — start with the one that hurts most.
Phone Agent
Answers 24/7, checks your real Cliniko or Nookal availability, and books the patient in the same call — evenings and weekends included.
Explore Phone AgentScribe Agent
Listens with consent and drafts your SOAP note, letters and exercise summaries before the patient reaches the car park.
Explore Scribe AgentAudit Agent
Reviews 100% of your clinical notes against your standards — not a quarterly sample — and shows you where the gaps are.
Explore Audit AgentMotics was the most-mentioned AI receptionist in HMDG's 2026 Private Practice Barometer, a survey of 700+ UK clinic owners.
Works with the systems you already run
Honest integration notes — no surprises after you sign up.
- Cliniko — direct integration: notes push to patient records and the Phone Agent books into your diary with live availability
- Nookal — direct integration: notes to patient records, bookings synced
- Jane — no direct integration yet — clinics run a fast copy/paste workflow for notes; calls and bookings are still fully handled
Do your own research
Independent-style buyer's guides — verified pricing, honest pros and cons.
FAQ
Physiotherapists FAQs
The questions practice owners ask us before getting started.
Yes — Cliniko is our deepest integration. The Phone Agent checks live availability and books appointments directly into your Cliniko diary during the call, and the Scribe Agent pushes finished notes to the patient record. Setup for most clinics takes an afternoon, not months.
It's trained on your clinic: your services, practitioners, fees and policies. Routine bookings, rescheduling and common questions are handled end-to-end; anything complex or clinically urgent transfers to your team with full context rather than going to voicemail.
The clinician asks for consent before recording, and every note requires clinician review before it's finalised — the AI drafts, you remain the author. Audio is deleted within 48 hours, data stays in the UK, and nothing is used to train models on your patients.
Pricing is credit-based — plans sized by how much the clinic actually uses, shared across the team rather than per-seat licences, which keeps part-time clinicians from costing full-time money. See the pricing page for current plans, and our AI receptionist cost guide for how that compares across the UK market.
See it working with your clinic's details
A 15-minute walkthrough with your services, your diary, your call scenarios — not a canned demo.